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Privacy Policy

Information Security:

Titan is committed to maintaining and improving information security to manage exposure to risk for ourselves, our clients, our staff and other stakeholders.

Our principal information security commitments are to:

  • Maintain a management system that will achieve the core principles of information security of confidentiality, integrity and availability.
  • Confidentiality: ensuring that only those individuals who have a valid and authorised reason to access the information can do so.
  • Integrity / Control: Ensure that information is not altered, deleted or otherwise modified by unauthorised individuals or processes.
  • Availability: ensuring that the information can be accessed when it is required.

 

  • To continually improve our information security performance using a risk-based approach.
  • To provide appropriate resources for the implementation of this policy.
  • In line with the context of the business, to work with relevant stakeholders to implement this policy.
  • Where applicable to encourage our supply chain to adopt similar information security commitments.

 

Titan and GDPR:

Data protection is changing and in May 2018 the EU’s General Data Protection Regulation (GDPR) will come into force.  Although the UK will subsequently be leaving the EU due to the Brexit vote, the UK must adhere to the GDPR changes.

 

What is GDPR in summary?

GDPR will be Europe’s new framework for data protection law and will replace the previous 1995 directive. It is designed to harmonise data privacy laws across Europe whilst giving greater protection and rights to individuals as well.  This is meant to be a step change in protection and is required due to the amount of digital information we now create, capture and store. You can read more in-depth information about GDPR on the Information Commissioner’s Website:

https://ico.org.uk/for-organisations/data-protection-reform/overview-of-the-gdpr/

 

How does this involve Titan and you?

All Companies are affected by GDPR if they are ‘controllers’ or ‘processers’ of personal data. Personal data broadly means any piece of information that can be used to identify a person; for example, name, address, IP address, email etc.

At Titan, to ensure we provide a comprehensive service through legitimate business links we maintain a Customer Relationship Database (CRM system) and as such hold very basic information about you. Typically,

  • name and job title.
  • contact information including email address.
  • demographic information such as postcode, preferences and interests.
  • other information relevant to customer surveys and/or offers.

We will have obtained this information from you during a business transaction, phone call or meeting with you at a networking event, conference, exhibition or similar Business to Business event.  We also use cookies on our website in order to understand user behavior to help improve our site.

What we do with the information we gather.

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping.
  • We may use the information to improve our products and services.
  • We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.

From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

  • Whenever you are asked to fill in a form on the website, look for the options that you can click to indicate how you want to be contacted in the future.
  • If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at DataRequest@Titan.uk.net
  • If you would like your data to be removed at any time please DataRequest@Titan.uk.net or write to us at Titan Motorsport & Automotive Engineering Ltd. Unit3 Harley Industrial Park, Paxton Hill, St.Neots, Cambridgeshire. PE19 6TA UK.

We will never sell, distribute or lease your personal information to third parties.

 

Titan Online Privacy Statement

Titan takes your privacy seriously. This privacy policy sets out how we use and protect any information given when you use this website.

Titan is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

Titan may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 25/05/2018

 

What we collect

We may collect the following information:

  • name and job title
  • contact information including email address
  • demographic information such as postcode, preferences and interests
  • other information relevant to customer surveys and/or offers

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping.
  • We may use the information to improve our products and services.
  • We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
  • From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Analytics cookies

We use Google Analytics to collect information on how visitors use of our website. This information helps us to generate reports and to help us develop our website. These cookies collect information in an anonymous form, the information collected is the number of visitors to the site, how visitors have arrived at our website and all the pages that are visited. For further information you can visit http://www.google.com/policies/privacy/

Further information on cookies

If you’d like to learn more about cookies in general and how to manage them, visit aboutcookies.org

If you’d like to opt out of cookies, please go to the Network Advertising Initiative website

Please note that we’re not responsible for the content of external websites.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

  • Whenever you are asked to fill in a form on the website, look for the options that you can click to indicate how you want to be contacted in the future.
  • If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at DataRequest@Titan.uk.net
  • If you would like you data to be removed at any time please email DataRequest@Titan.uk.net or write to us at Titan Motorsport & Automotive Engineering Ltd. Unit3 Harley Industrial Park, Paxton Hill, St.Neots, Cambridgeshire. PE19 6TA UK.

We will never sell, distribute or lease your personal information to third parties

You may request details of personal information which we hold about you under the Data Protection Act 1998. If you would like a copy of the information held on you, please write to Titan Motorsport & Automotive Engineering Ltd. Unit3 Harley Industrial Park, Paxton Hill, St.Neots, Cambridgeshire. PE19 6TA UK.

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.